Terms of service

Welcome to 1224.com.au. The terms "we", "us" and "our" refer to 1224.com.au – Dependable Power Solutions, a trading brand of Cell Revival Pty Ltd (ABN 61 085 247 749). We operate this store and website, including all related information, content, features, tools, products and services. Our goal is to give you, the customer, a curated shopping experience through the Services — Shopify powers the site, allowing us to bring those Services to you.

The terms and conditions below, together with any policies mentioned here, these Terms of Service or simply Terms, outline your rights and responsibilities whenever you use the Services. Read them carefully. They contain important information about your legal rights and cover matters such as warranty disclaimers and liability limits. By visiting, interacting with or using our Services, you agree to follow these Terms and our Privacy Policy. If you do not agree, you should not use or access the Services.

Section 1 – Access and Account

By agreeing to these Terms, you confirm you are at least the age of majority in your state or province of residence. You also permit us to allow any of your minor dependents to use the Services on devices you own, buy, or manage. To use the Services, browse our online stores, or buy any of our products or services, you may need to provide certain information, including your email address and billing, payment, and shipping details. You confirm that all information you provide is correct, current, and complete, and that you have every right to share it. Keeping your account credentials secure is solely your responsibility. All account activity is your responsibility. You may not transfer, sell, assign or license your account to anyone else.

Section 2 – Our Products

We have worked hard to represent our products and services on our online stores accurately. However, colours or product appearance might look different on your screen depending on your device type and its settings. We do not guarantee that the appearance or quality of the products or services you buy will match your expectations or look exactly as shown in our online stores. Product descriptions can change at any time without notice, entirely at our discretion. We can discontinue any product whenever we choose. We might limit the quantities of products we offer to any person, geographic region, or jurisdiction, on a case-by-case basis.

Section 3 – Orders

Placing an order means you are making an offer to purchase. 1224.com.au may accept or decline your order at our discretion for any reason. Your order is not accepted until 1224.com.au confirms acceptance, and we must first receive and process your payment. Review your order carefully before submitting. 1224.com.au may be unable to process cancellation requests once an order is accepted. If we do not accept, change, or cancel an order, we will try to notify you using the email, billing address or phone number you provided when ordering. Returns or exchanges are subject only to our Refund Policy. You confirm your purchases are for personal or household use, not commercial resale or export.

Section 4 – Prices and Billing

Prices, discounts and promotions can change without notice. The price charged will be the amount in effect when you placed the order, as shown in your confirmation email. Unless stated otherwise, posted prices do not include taxes, shipping, handling, customs or import charges. Online store prices might differ from those at physical stores or third-party-operated stores. We might run promotions on the Services from time to time that affect pricing; separate terms govern those. If there is a conflict between promotion terms and these Terms, the promotion terms apply.

You agree to provide current, complete, and accurate purchase, payment, and account information for all purchases. You will promptly update your account details, email address, credit card numbers and expiration dates, so we can complete transactions and reach you when needed. You confirm that: (1) your credit card info is true, correct and complete; (2) you are authorised to use that card; (3) your card company will honour the charges; and (4) you will pay posted prices including shipping, handling and applicable taxes.

Section 5 – Shipping and Delivery

We are not liable for shipping or delivery delays. All delivery times are estimates only, not guaranteed. Delays caused by carriers, customs processing or events outside our control are not our responsibility. Once products go to the carrier, title and risk of loss pass to you.

Section 6 – Intellectual Property

Our Services, including all trademarks, brands, text, displays, images, graphics, product reviews, video and audio, plus the design, selection and arrangement of it all, are owned by 1224.com.au – Dependable Power Solutions (a trading brand of Cell Revival Pty Ltd), its affiliates or licensors.

Australian and international intellectual property laws protect them. These Terms permit you to use the Services for personal, non-commercial purposes only. You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store or transmit any material on the Services without our prior written consent.

Nothing in these Terms grants you any licence or rights under any patent, trademark, copyright or other intellectual property of 1224.com.au, Shopify or any third party, except as expressly stated. Unauthorised use might violate applicable intellectual property laws. All rights not expressly granted here stay with 1224.com.au. 1224.com.au's names, logos, product and service names, designs and slogans are trademarks of 1224.com.au or its affiliates or licensors. Do not use them without prior written permission. Shopify's name, logo, product and service names, designs and slogans belong to Shopify. Other names, logos, product and service names, designs and slogans on the Services belong to their respective owners.

Section 7 – Optional Tools

You might get access to third-party customer tools as part of the Services. We do not monitor them, have no control and give no input. You acknowledge we provide access to these tools "as is" and "as available" without warranties, representations or conditions of any kind and without endorsement. We have no liability from or relating to your use of optional third-party tools. Using these optional tools is entirely at your own risk and discretion. Make sure you are familiar with and approve of the terms of the relevant third-party provider(s). We may offer new features through the Services in the future, including new tools and resources. These new features are also part of the Services and subject to these Terms.

Section 8 – Third-Party Links

The Services might contain materials and hyperlinks to third-party websites, including embedded third-party functionality. We are not responsible for examining or evaluating content or accuracy of third-party materials or websites. If you leave the Services to access these, you do so at your own risk. We are not liable for any harm or damages arising from accessing third-party websites or from buying or using products, services, resources, or content from them. Review third-party policies and practices carefully, and understand them before any transaction. Complaints, claims, concerns or questions about third-party products and services go to the third party.

Section 9 – Relationship with Shopify

Shopify powers 1224.com.au, letting us provide the Services. But sales and purchases you make in our store happen directly with 1224.com.au – Dependable Power Solutions, a trading brand of Cell Revival Pty Ltd (ABN 61 085 247 749).

You acknowledge Shopify is not responsible for any aspect of sales between you and 1224.com.au, any injury, damage or loss from purchased products and services included. You expressly release Shopify and its affiliates from all claims, damages or liabilities from or related to your purchases and transactions with 1224.com.au.

Section 10 – Privacy Policy

All personal information collected through the Services is subject to our Privacy Policy; certain information may also be subject to Shopify's Privacy Policy. Using the Services means you have read these privacy policies. Shopify hosts the Services, so Shopify collects and processes personal information about your access and use of the Services to provide and improve them. Information you submit will be transmitted to and shared with Shopify and third parties possibly located in other countries. Check our Privacy Policy for details on how we, Shopify and our partners use your personal information.

Section 11 – Feedback

Submit, upload, post, email or transmit any ideas, suggestions, feedback, reviews, proposals, plans or other content ("Feedback"). You grant us a perpetual, worldwide, sublicensable, royalty-free licence to use, reproduce, modify, publish, distribute and display that Feedback in any medium for any purpose, commercial use included. You also confirm that: (1) you own or have all necessary rights to all Feedback; (2) you have disclosed any compensation or incentives received for submitting Feedback; and (3) your Feedback will follow these Terms.

We have no obligation to keep your Feedback confidential, pay you for it, or respond to it. We can, but do not have to, monitor, edit, or remove Feedback we decide is unlawful, offensive, threatening, libellous, defamatory, pornographic, obscene, objectionable, or that violates anyone's intellectual property or these Terms. Your Feedback will not violate any third-party right, copyright, trademark, privacy, personality or other personal or proprietary right. You are solely responsible for Feedback you submit and its accuracy. We take no responsibility and assume no liability for Feedback posted by you or anyone else.

Section 12 – Errors, Inaccuracies and Omissions

Occasionally, the Services may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, offers, shipping charges, transit times, and availability. We can correct any errors, inaccuracies, or omissions, or change or update information, at any time without prior notice, even after you have submitted your order.

Section 13 – Prohibited Uses

Access and use the Services for lawful purposes only. You cannot access or use the Services, directly or indirectly, for any of the following:

  • Unlawful or malicious purposes.
  • Violating international, federal, provincial, state regulations, rules, laws or local ordinances.
  • Infringing our intellectual property rights or others'.
  • Harassing, abusing, insulting, harming, defaming, slandering, disparaging, intimidating or harming our employees or anyone else.
  • Transmitting false or misleading information.
  • Sending, knowingly receiving, uploading, downloading, using or re-using material that does not follow these Terms.
  • Transmitting or sending any advertising or promotional material, junk mail, chain letter, spam or similar solicitation.
  • Impersonating or trying to impersonate any person or entity.
  • Engaging in conduct that restricts or inhibits anyone's use or enjoyment of the Services or that might harm 1224.com.au, Shopify or users or expose them to liability.

You also agree not to:

  • Upload or transmit viruses or malicious code.
  • Reproduce, duplicate, copy, extract, sell, resell or exploit any portion of the Services.
  • Collect or track others' personal information.
  • Spam, phish, pharm or pretext the Services.
  • Use robots, spiders, scraping, data-gathering and extraction tools, automated devices, AI tools such as agentic AI, or automated or manual means to access the Services.
  • Interfere with, bypass or circumvent security features of the Services.

Section 14 – Agents

14.1 This section ("Agent Terms") applies if you use, allow, enable or cause an Agent to access, use or interact with any Services. "Agent" means any software or service taking autonomous or semi-autonomous action on behalf of, or at the instruction of, any person or entity, which can be executed on behalf of or using a person's device, without direct supervision.

14.2 No Agent may access, use or interact with Services unless it identifies itself at all times and operates strictly following section 14.4 requirements. Also, no Agent may access, use or interact with Services if we have asked it to refrain.

14.3 We can limit, through technical measures included, whether and how any Agent accesses, uses and interacts with Services.

14.4 Agents must:

  • Identify in all HTTP/HTTPS requests that the request comes from an Agent by including Agent/[agent name] in the user agent string.
  • Not hide or obscure that interactions come from an Agent, like mimicking human behaviour or bypassing CAPTCHAs.
  • Respond truthfully to questions seeking to determine if interactions come from a human or computer.
  • Not bypass any measure intended to block, limit, modify or control whether and how Agents access, use or interact with the Services.

Section 15 – Termination

We may terminate this agreement or your access to the Services, in whole or in part, at our sole discretion and at any time, without notice. You will remain liable for all amounts due up to and including the termination date. The following sections survive termination: Intellectual Property, Feedback, Termination, Disclaimer of Warranties, Limitation of Liability, Indemnification, Severability, Waiver, Entire Agreement, Assignment, Governing Law, Privacy Policy, and any other provisions that by nature should survive.

Section 16 – Disclaimer of Warranties

Information on or through the Services is available solely for general information purposes. We do not warrant accuracy, completeness or usefulness of this information. Reliance on it is strictly at your own risk. Except as expressly stated by 1224.com.au, the Services and all products offered through the Services are provided "as is" and "as available" for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title and non-infringement. We do not guarantee, represent or warrant that your use of the Services will be uninterrupted, timely, secure or error-free. Some jurisdictions limit or do not allow the disclaimer of implied or other warranties so the above disclaimer may not apply to you.

Section 17 – Limitation of Liability

To the fullest extent provided by law, in no case shall 1224.com.au, our partners, directors, officers, employees, affiliates, agents, contractors, service providers or licensors, or those of Shopify and its affiliates, be liable for any injury, loss, claim or any direct, indirect, incidental, punitive, special or consequential damages of any kind, including, without limitation, lost profits, lost revenue, lost savings, loss of data, replacement costs or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the Services or any products procured using the Services, even if advised of their possibility.

Section 18 – Indemnification

You agree to indemnify, defend and hold harmless 1224.com.au, Shopify and our affiliates, partners, officers, directors, employees, agents, contractors, licensors and service providers from any losses, damages, liabilities or claims, reasonable attorneys' fees included, payable to any third party due to or arising out of: (1) your breach of these Terms of Service or documents they incorporate; (2) your violation of any law or third-party rights; or (3) your access to and use of the Services. We will notify you of any indemnifiable claim; failure to promptly notify will not relieve you of obligations unless you are materially prejudiced. We may control defence and settlement at your expense, but will not settle any claim requiring non-monetary obligations from you without consent. You will cooperate in defence of indemnified claims, providing relevant documents included.

Section 19 – Severability

If any provision of these Terms is determined unlawful, void or unenforceable, that provision shall still be enforceable to the fullest extent permitted by applicable law. The unenforceable portion is severed from these Terms; this determination will not affect the validity and enforceability of the remaining provisions.

Section 20 – Waiver and Entire Agreement

Our failure to exercise or enforce any right or provision of these Terms will not constitute a waiver of that right or provision. These Terms of Service and any policies or operating rules we post on this site or regarding the Service constitute the entire agreement and understanding between you and us. They govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, oral or written, between you and us, including prior versions of the Terms of Service. Ambiguities in interpreting these Terms will not be construed against the drafting party.

Section 21 – Assignment

You cannot delegate, transfer or assign this Agreement or any rights or obligations under these Terms without our prior written consent; any attempt will be null and void. We can transfer, assign, or delegate these Terms, along with our rights and obligations, without your consent or notice.

Section 22 – Governing Law

These Terms of Service and any separate agreements under which we provide you with Services are governed by and construed in accordance with the laws of Victoria, Australia. You and 1224.com.au consent to the exclusive jurisdiction of the courts of Victoria, Australia.

Section 23 – Headings

Headings in this agreement are for convenience only; they will not limit or otherwise affect these Terms.

Section 24 – Changes to Terms of Service

You can review the most current Terms of Service version on this page at any time. We can update, change or replace any part of these Terms by posting updates and changes to our website, at our sole discretion. Checking our website periodically for changes is your responsibility. We will notify you of material changes to these Terms in accordance with applicable law; such changes will take effect on the date specified in the notice. Continued use of or access to the Services after posting of any changes to these Terms constitutes acceptance of those changes.

These terms operate according to the Australian Consumer Law. For more information, visit the ACCC website.

Section 25 – Contact Information

Questions about the Terms of Service should be sent to:

1224.com.au – Dependable Power Solutions
A trading brand of Cell Revival Pty Ltd (ABN 61 085 247 749)
1/1488 Sydney Road, Campbellfield VIC 3061, Australia
(Administrative offices only, not open to the public)

Postal Address:
1224.com.au – Dependable Power Solutions
PO Box 185
Campbellfield VIC 3061
Australia

Email: sales@1224.com.au
Phone: +61 490 807 728
Business Hours: Monday to Friday, 8am to 5pm AEST

For sales enquiries, technical support, warranty claims or general product enquiries, contact us using the details above. A member of our team will respond as soon as possible.

1224.com.au – Dependable Power Solutions, a trading brand of Cell Revival Pty Ltd (ABN 61 085 247 749), is an Australian-owned online retailer supplying power, battery and electrical products throughout Australia.