Terms and Policies

Returns & Refunds

We offer a 30-day return policy. Items must be unused and in original packaging. To start a return, contact sales@1224.com.au. Refunds processed within 10 business days of approval.

Shipping

Free shipping Australia-wide on all orders. Most in-stock orders dispatched within 1–2 business days. Delivery typically 2–8 business days once dispatched. Tracking provided via email.

Privacy

We collect only what's needed to process your order. Your data is never sold to third parties.

Warranty Policy

Most products are covered by a manufacturer's warranty. Your rights under Australian Consumer Law apply to all purchases. Contact us to start a warranty claim.

Terms of Service

By purchasing from 1224, you agree to our terms covering orders, pricing, intellectual property, and more. All sales subject to Australian law.

Product Safety & Disclaimers

Important safety information for electrical installations, button battery warnings, and trademark disclaimers. Professional installation recommended for high-current systems.

Secure Checkout

All transactions encrypted & secure.

Free Returns

30-day hassle-free returns.

Fast & Free Shipping

Free delivery Australia-wide.

Australian Owned

Proudly local, standing behind every product.

Warranty Backed

All products backed by manufacturer warranties.